Exceeding Customer Service Standards in the Reflective Chevron Market
At Chapter 8 Shop we are continually striving to make our company as easy to work with as possible. This is why we pay close attention to our sales process, including how visually appealing and user-friendly our website is, how easy it is to navigate and find the product you are looking for, and the ease of placing an order.
A website is often the first point of contact that customers have with the company and therefore we must get this right. This is why with everything we do, we put customer experience at the core, from launching new products to making tweaks to the buying process and adding useful information, our aim is to make doing business with Chapter 8 as easy as possible.
We allow as many options as possible to meet all the needs of our customers, and with the introduction of Apple Pay, you can order simply in just a few clicks or if you are a trade customer, you can charge directly to your trade account.
Rewarding Repeat Custom
Our trade accounts have many benefits including bulk order discounts and no annual fee. In addition, you can also opt into our Chapter 8 VIP Rewards scheme which we set up as a way of showing our gratitude to our most valued customers. When you are part of the scheme you are rewarded with points each time you order with us, which in turn unlocks exclusive discounts that can only be accessed as a VIP member. Join our VIP Rewards scheme today to start earning!
Feedback & Reviews
At Chapter 8 Shop one thing we are not afraid of is hearing what our customers have to say about us, in fact - we welcome it! Using an independent reviews platform, reviews.co.uk, we automatically invite all customers who have bought from us to leave us a review, after EVERY order. This keeps us on our toes with customer care - there is no time for complacency here!
And, we are pleased to say that our stats speak for themselves here with an overall rating of 4.8/5 from 382 reviews, '98% of Deliveries On Time' and ‘100% Accurate and Undamaged Orders’. In addition to that, ‘All queries were resolved in under one hour’.
New Products and Developments
We are continually assessing our product range and responding to the market demands. Recently, we have added a new range of Bonnet Chevrons and also more sizes to our range of Custom & Tailgate Chevrons. There is always something new being developed at Chapter 8 Shop.
New Chevron Application Service
In the last month, a new ‘Chevron Application Service’ has been added to our offering, where for an additional fee we will fit your chevrons to your vehicle/s for you from our workshop in Hull. Or, if you are a fleet customer with multiple vehicles, we can arrange to come to your premises and apply the chevrons to your fleet. Get in touch for more information on this new service.
Chapter 8 Shop is a market leader in Chapter 8 Compliant Vehicle Reflective Chevrons. We design, manufacture and supply vehicle chevrons online for all makes and models, whether for public or trade use.